About Us

Kimberly Best is a professional conflict mediator, focusing on Conflict Coaching, Family Mediation and Elder Care Mediation in Franklin, Tennessee. She spent her early career as a Registered Nurse in intensive care, trauma, and emergency medicine, where she cared for people in extreme need and gained valuable experience in the medical system. Kim attended graduate school at the University of North Carolina Charlotte in Clinical/Community Psychology.  She obtained a master’s degree in Conflict Management from Lipscomb University in Nashville, Tennessee. Kim also trained in Transformative Mediation at Hofstra University and Healthcare Mediation at the University of South Florida, and is a working member of the ACR Elder Mediation Professional Development Group. In addition, Kim is a loving mother of five and a grandmother of three energetic toddlers.  She is passionate about helping others resolve conflicts in a productive, non-litigious way, and in finding the optimal solution to problems for all parties involved. Kim draws from her unique and diverse experiences and her love of learning to inform her work in conflict management. 


  • MA Institute of Conflict Management, Lipscomb University
  • Masters Certificate Clinical/Community Psychology, UNC-Charlotte
  • BA Psychology, UNC-Charlotte
  • Tennessee Licensed Registered Nurse
  • Board Member, Tennessee Association of Professional Mediators
  • Tennessee Supreme Court Rule 31 General Civil Mediator
  • Tennessee Supreme Court Rule 31 Trained Family Mediator
  • Transformative Mediation Trained, Hofstra University School of Law
  • Certificate in Negotiating and Mediating Healthcare Disputes, University of South Florida
  • Conflict Resolution Consulting Training, Pepperdine University School of Law
  • Advanced Mediation Training, Kenneth Cloake
  • Member of Mediators Beyond Borders
  • ACR Elder Mediation Professional Development Committee
  • 2017 ACR National Conference Panelist, Elder Mediation
  • Member ofBusiness Plan For Peace with Scilla Elworthy and Sheva Carr
  • Member of Mediate and Meditate Co-lab William Ury and Thomas Huebl