Kimberly Best RN, MA is a TN Rule 31 listed Civil mediator and a TN Rule 31 trained Family Mediator, owner of Best Conflict Solutions (http://www.bestconflictsolutions.com ) focusing on Collaborative Problem Solving in Healthcare, Small Business Mediation and Conflict Management, Organizational Conflict, Elder Mediation, Family and Relationship Mediation, Dialogue Facilitation, and Conflict Coaching. She spent the first season of her career as a Registered Nurse in intensive care, trauma, and emergency medicine, where she cared for people in extreme need and gained valuable experience in the medical system. Kim attended graduate school at the University of North Carolina Charlotte in Clinical/Community Psychology. She obtained a master’s degree in Conflict Management from Lipscomb University in Nashville, Tennessee. Kim also trained in Transformative Mediation at Hofstra University, Healthcare Mediation at the University of South Florida, and Restorative Practices at the International Institute of Restorative Practices. She is an active member of Mediators Beyond Borders International and a working member of the ACR Elder Mediation Professional Development Group. She also serves on the board of the Tennessee Association of Professional Mediators.