About Best Conflict Solutions

Best Conflict Solutions helps families, healthcare organizations, and businesses have the conversations they're avoiding—so they can find real solutions without the time, cost, and damage of litigation, and move forward stronger.

We don't just resolve today's conflict—we equip you with the skills to navigate tomorrow's challenges with confidence. Because there aren't "people problems," there are skills gaps.

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Meet Kimberly

The most important conversations are often the ones we're not having.

I learned this as an ER and ICU nurse, where crisis taught me something unexpected: whether facing a medical emergency or a relationship conflict, people just want to be seen, heard, and understood. Like health, conflict can heal or harm depending on how we handle it.

Today, as a court-listed mediator in Missouri and Tennessee and founder of Best Conflict Solutions, I help organizations and families have the conversations they've been avoiding—transforming tension into trust through skilled mediation, training, and coaching.

My philosophy is simple: there aren't "people problems," there are skills gaps. Every conversation is two stories coming together to create one new understanding. When people gain the right tools for navigating difficult discussions, even the most challenging relationships become opportunities for growth.

With an MA in Conflict Management from Lipscomb University, specialized training from Harvard Law School and Pepperdine, and decades of healthcare experience, I don't just resolve conflicts—I equip you with the skills to handle them long after I'm gone.

Because the conversations you're avoiding are the ones that matter most.

Kimberly's Experience

What Sets Us Apart

Licensed Registered Nurse, Critical Care
MA Institute of Conflict Management, Lipscomb University
Master Certificate Clinical/Community Psychology, UNC-Charlotte
BA Psychology, UNC-Charlotte
Immediate Past President, Tennessee Association of Professional Mediators
MO and TN Court Listed Mediator - Family and Civil
Transformative Mediation Trained, Hofstra University School of Law
Certificate in Negotiating and Mediating Healthcare Disputes, University of South Florida
Conflict Resolution Consulting Training, Pepperdine University School of Law
Advanced Mediation Training, Kenneth Cloake
Member of Mediators Beyond Borders
ACR Elder Mediation Professional Development Committee
Member business Plan For Peace with Scilla Elworthy and Sheva Carr
Member of Mediate and Meditate Co-lab William Ury and Thomas Huebl
Restorative Practice Training, International Institute of Restorative Practice (IIRP)
Advanced Negotiation: Leveraging Emotions. Harvard Law School
Past Executive Committee Member of the American Bar Association, Dispute Resolution Section
A frequent speaker on healthcare conflict, aging, and end of life
Conflict management/mediation trainer
Facilitating Meetings Around Community Conflict Certificate, U.S. Department of Justice
Author, “How to Live Forever: A Guide to Writing the Final Chapter of Your Life Story”
Past President/Chair of TAPM
Senior Mediator with the Los Angeles City Attorney’s Office Community/Police Unification Program

My Vision

From the ER to Mediation

I saw a lot of endings working in critical care, and came to see our life as our story. No one wants regrets at the end—and in stories, endings matter. That's why I became a mediator. I'm calm under pressure, see patterns in crisis, and understand that people need to feel heard before they can problem-solve. Unresolved conflict is its own kind of trauma. I am focused on healing—so you get to decide how your story continues.

Teaching Skills, Not Just Resolving Conflict

I don't just resolve today's conflict—I teach you how to handle tomorrow's. There aren't "people problems," there are skills gaps. Most people want healthy relationships; they just don't know how to navigate hard conversations when emotions run high. I teach the frameworks that help you stay grounded, listen better, and find solutions that actually work.

Moving Forward, No Judgement

Being human means making mistakes and bad choices sometimes. Conflict management isn't about deciding who's right or wrong—it's about creating a confidential space where everyone can tell their truth without fear of judgment. I'm not here to fix you or blame anyone. I'm here to help you find a way forward that honors everyone's needs and preserves what matters most.

Court-Listed, Human-Centered

I'm a court-listed mediator in Missouri and Tennessee, FINRA Arbitrator, with an MA in Conflict Management—but I'll never talk to you like a lawyer. Every conflict is unique because every person is, too. My approach is warm, direct, and free of jargon. I do this work because it works. Conflict is human, and so is the way forward.