Our Approach

We meet with you to understand what's really happening—not just the surface conflict, but the conversations you're not having and the skills gaps that need addressing. Together, we identify who's involved, what each person needs, and the specific problems to solve. This initial stage is vital for finding your best way forward and creating a strategy tailored to your specific situation—whether you're a family stuck in painful patterns, a workplace fractured by tension, or an organization needing sustainable conflict management systems.

You know what's best for you; my job is helping you get there. Whether you're navigating family conflict, workplace disputes, or organizational tension, I help you identify your needs, generate options that work for everyone, and negotiate outcomes you can live with.

I equip you with essential conflict management skills that last: evidence-based communication strategies, active listening techniques, negotiation frameworks, and problem-solving tools. These aren't just skills for today's conflict, they're capabilities you'll use for years to come.

Available nationwide through virtual mediation and conflict coaching, with in-person sessions available in St. Louis and Nashville areas.

Because there aren't "people problems," there are skills gaps. When you learn the right tools, you don't just resolve conflict—you transform how you handle difficult conversations forever.

From workshops to ongoing relationships with your HR department, we build customized training programs designed to keep your team running smoothly.  Managing conflict better results in better healthcare delivery and higher patient satisfaction.

One of our key differences from other dispute resolution practices is the ability to offer continued support to our clients. We partner with your organization to ensure that your teams have ongoing education and opportunities to process conflict with a professional.   In addition, we are able to serve as a third-party neutral, resolving your in-house conflicts, providing confidentiality, neutrality, and alleviating that time and stress from your managers.