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Now offering virtual and in-person services nationwide!

What our clients say

It is my pleasure to send praises for your continued excellence in coaching at our Lipscomb  Rule 31 trainings. The students greatly value our outside coaches who provide experience, candor and perspectives to enhance their academic experience.  You have been a stalwart supporter of our mediation model as well as our skills- based learning experience. You also add some “real life” presence for those seeking to follow in your successful footsteps. They are always happy to learn from you and to see an inside view of all the places they can go forth to deploy their skills. Thanks for your support and loyalty.

Professor Tracy Allen

For over two years, I have worked with Kimberly Best as Deputy Director of the Los Angeles City Attorney Dispute Resolution Program. 

She has also been a valuable member of our training cadre where she has conducted numerous presentations on various mediation topics and served a senior mediator coach and mentor for new mediators. Ms Best consistently receives favorable reviews and positive feedback as a mediator, trainer and role-play coach and is amongst the most talented mediators on our team.

Sherry Fox

As a Mediator for the Los Angeles City Attorney Office, Dispute Resolution Program I was fortunate to have Kim Best as my Mediation Coach and teacher.  Kim’s inspiring guidance, wisdom, and ability to train the practical concepts of mediations has clearly developed my confidence to perform mediations.  I highly recommend Kim Best as an outstanding Mediation Coach. 

Mark Olvera

What truly sets Kim apart is her unwavering passion and commitment to professional growth and success. She really went above and beyond to provide ongoing support, encouragement, and constructive feedback to my graduate students. 


Kim demonstrated how to navigate challenging situations with both grace and empathy.

Professor Renata Valree

Ms. Best guidance not only enhanced my understanding of mediation but also equipped me with practical tools and strategies.

Heather Toomes

As a graduate student who initially had doubts about my ability to become a mediator, Ms. Best's coaching greatly boosted my confidence. Her coaching style can be likened to a gentle breeze, gently guiding me through the intricacies of assisting conflicting parties towards resolution. She empowered me, as a novice, to find my own path in becoming a skilled mediator. I, along with my peers, feel incredibly fortunate to have had her as our mediation coach. I am truly grateful for her guidance and support

Sandi Adamson

The impact of Kimberly's trusted advice and mentorship on our learning environment cannot be overstated. Her contributions have been critical in enhancing the confidence and skill levels of our trainees. Through her thoughtful feedback, trainees receive well-organized and actionable insights that further propel their development as effective mediators.

In summary, Kimberly Best is not just a mediator; she is an exceptional mentor who goes above and beyond to ensure the success of those she guides. Her dedication, expertise, and positive influence have undoubtedly elevated the standard of our mediation training programs. 

Training Director

Everyone has 24 hours a day. Kimberly Best (Kim) does not have more time than anyone else. However, she always sets aside time to mentor and coach new mediation practitioners. She was always welcoming and unreserved in her sharing while coaching new mediators during the mock mediation practices. She demonstrated her superb active listening, questioning, and reframing skills to diffuse high-tension emotions and navigate through difficult conversations. Kim is an excellent mentor and coach to connect with!”

Kevin Lee

Kim Best worked with our family in a time of real crisis.  Difficult decisions had to be made concerning our mother/mother-in-law.  Our family was quite divided on what needed to be done. Kim led the family through the difficult process and helped us all work through what was needed for us and for our mother to understand what was in her best interest.  I know without Kim, the path our mother/mother-in-law would have taken would have been disastrous for her. Fortunately, our mother made the choices that would give her the best opportunity toward a safe and better life.

Margaret S. 

Reaching out to Kim Best was one of the best decisions I ever made in my life.  Her ability to not only understand the situation but also to provide me with actionable insight was tremendous.  I have walked away from every one of our sessions with reassurance, a peace that I can make the best decision for the moment, and as I learn new techniques that I can implement immediately, I feel I can now embrace these challenges, enjoy this growth and have the proper mindset to be successful each day.  

JJM, Tampa FL

I turned to Kim for assistance in dealing with the difficulties of obtaining my own medical reports and image films.  My local hospital said that they would only release my films in person.  I now live over 900 miles away.  Kim has extensive knowledge in the medical field, and she made those same calls to the hospital with completely different results.  Within a week, I had the much-needed reports and films.  I cannot thank her enough, as dealing with medical issues can be stressful enough without having to fight the system at the same time.  I highly recommend Kim if you have medical problems or issues that need facilitating.

Sherry W.

“My husband and I are facing some huge life changes.  Kim was able to zero in on exactly how to help us.  She has a God-given gift of discernment, communication, and empathy, but her humility outshines them all and opens the road to REAL HEALING.  Her experience, confidence, professionalism, and caring spirit come together to make her the perfect conflict manager.  She….had given us the resources and guidance to help us navigate our tough challenges.  I would refer ANYONE who needs help in life’s crazy journey.  ***You will not be disappointed!!***” 

Brenda L.

Over the past year, I have been dealing with a very difficult situation in my personal life. Kim Best was recommended to me by a friend. She quickly assessed and understood the situation and provided helpful instruction and compassionate critique of my communication to make it more effective.  Kim challenged me to understand what I really wanted to happen in the situation and how to pursue that effectively. She is supportive, encouraging and empathetic, honest, and insightful.  She has helped to make a very stressful and difficult situation easier to deal with and her experience ultimately saved me a lot of wasted time, effort, and money.

Greg S.

Kim has been such a light in our world.  She’s an amazing person who truly cares deeply about each person she meets.  She’s professionally known as a “conflict manager." And has helped our family work through a multitude of conflicts.  …..Kim has helped us all understand that conflict does not mean to separate…to cut ties…to avoid.  But instead, to take it head on! To communicate…to talk about our thoughts and feelings, To LISTEN to each other. And to have compassion and empathy.

LL, Client

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