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Now offering virtual and in-person services nationwide!

Best Practices: Coached Mock Mediation 

Prepare for mediation and build your skills 

You've been certified as a Mediator, but are you ready and confident about holding a session with clients? Whether you've had one client or hundreds, practice helps you improve -- and makes for better outcomes for your clients.   

Get better at every session 

Join Best Conflict Solutions and build a successful mediation practice. At every session, you'll act as a participant or an attendee. You'll practice live mediation -- from introducing yourself to the client to explaining the process and beginning the negotiations. By the end of a session, you'll feel more prepared to take on cases of every type. This LIVE training is essential for every mediator seeking to improve their practice and business.

Get to
Know Instructor Kimberly Best

I am Kimberly Best, founder of Best Conflict Solutions. My mediation training and experience, coupled with my nursing and psychological expertise, uniquely positions me to understand and address the complexities of conflicts in healthcare settings.

My journey has taken me through nursing school, graduate studies in Clinical/Community Psychology at the University of North Carolina Charlotte, and a master’s degree in Conflict Management from Lipscomb University. With additional certifications from prestigious institutions like Pepperdine University and Harvard Law School, my skill set is comprehensive and diverse.

Currently serving a second term on the board of the Tennessee Association of Professional Mediators, I am also a volunteer mediator for the Los Angeles City Attorney’s Office. In addition, I serve on the Executive Committee of the Dispute Resolution Section of the American Bar Association.

As a member of several associations, including the Association of Conflict Resolution and Mediators Beyond Borders, my goal is to facilitate resolutions that uplift individuals and organizations alike. I am also the author of “How to Live Forever, A Guide to Writing the Final Chapter of Your Life Story” and a sought-after speaker and trainer in conflict management, life transitions, and end-of-life decision-making.

What to Expect

  • Limited to 9 participants 

  • 12 total hours practice time

  • Weekday session

    • 3-hour practice groups​

    • 2 days each week over two weeks

  • Saturday sessions

    • 6-hour practice groups

    • Over two consecutive Saturdays

  • Scenarios will include both family and civil cases.

  • Participants will experience time in the roles of mock mediator, party to the matter, and observer.

  • Work through every stage of mediation. 

  • $599 per session

Why Practice Your Mediation Skills?

By the end of the sessions, participants should feel more confident in their ability to facilitate mediation and be better prepared to handle a variety of conflict scenarios with skill and professionalism.


Each session builds upon the last, reinforcing key concepts while introducing new skills, ensuring comprehensive learning throughout the


We understand that one of the biggest challenges you face post-training is finding opportunities to observe and participate in real mediations to refine your skills.


Address this need head-on, providing a supportive environment where you can engage in realistic simulations, observe a variety of mediation styles, and apply

your learning hands-on.

With us, you won’t just practice; you’ll receive valuable feedback, connect with peers, and build a network that will support you throughout your journey as a mediator.


Whether you’re looking to polish your techniques, gain confidence, or simply find your footing in the world of dispute resolution, our practice group is the stepping stone you need to transition from training to confidently offering your services to clients.

What You'll Learn


Conflict resolution strategies.

Building rapport and trust.

How to facilitate effective communication.

Effective Questioning.

Understand and manage emotions. 

De-escalating tensions.

Dealing with difficult behaviors.

Collaborative problem-solving.

Negotiating skills.

Drafting agreements.

Self-awareness and self-regulation.

It is my pleasure to send praises for your continued excellence in coaching.

Professor Tracy Allen

Ms Best consistently receives favorable reviews as a role-play coach and mediator.

Sherry Fox

I highly recommend Kim Best as an outstanding Mediation Coach. 

Mark Olvera

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