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Healthcare Conflict Resolution: How Mediation Transforms Medical Workplaces and Improves Patient Care
Healthcare professionals face significant workplace challenges, with a majority witnessing disruptive behaviors or perceived conflicts on...
Kimberly Best
5 days ago6 min read


Best Conflict Conversation Cards: Workplace Edition
Workplace Dispute Resolution for Teams and Managers
Kimberly Best
5 days ago1 min read


Understanding "Quiet Cracking": The Silent Crisis Reshaping Today's Workplace
Recently, I was asked by a journalist writing an article on workplace trends to share my insights on "quiet cracking" – a phenomenon...
Kimberly Best
Jul 306 min read


Your Anger Is Not the Problem
Whether we're in the conflict or managing the conflict, anger is arguably the most misunderstood emotion in conflict situations. Rather...
Kimberly Best
Jul 178 min read


Where We Stand in Conflict: Sharing the 2025 Global Peace Index
I recently participated in a webinar where The Institute for Economics & Peace presented their 2025 Global Peace Index findings: ...
Kimberly Best
Jul 78 min read


Ostentation Over Starvation: A conflict management analysis of resource allocation during humanitarian crisis
Summary As conflict management professionals, we hold space for all perspectives while remaining steadfast in our commitment to what is...
Kimberly Best
Jun 125 min read


From Burnout to Breakthrough: Transforming Nursing Culture Through Conflict Management
The Cost of Conflict and How to Have Better Outcomes for Nurses Nurses work incredibly hard, sacrificing weekends, holidays, and schedule...
Kimberly Best
Jun 56 min read


Conflict Lessons I've Learned as a Mom
I hold the belief that our life is our story and our story is our legacy. Mother's Day always brings me back to the story I've been...
Kimberly Best
May 145 min read


How To Deliver Bad News To Your Employees
In today's challenging economic landscape, many of you find yourselves facing the difficult task of delivering unwelcome financial news...
Kimberly Best
May 96 min read


Responding to Bullying
I get asked about bullying so often in my conflict resolution practice. It's one of the most common contributors to workplace and...
Kimberly Best
Apr 2912 min read


When Numbers Have Names
I need to be honest with you. This week has felt heavy. As news of cuts to immigration legal aid, access to justice grants, healthcare...
Kimberly Best
Apr 38 min read


Identity, Ambiguity, and Self-Reflection
Many conflicts aren't just about the topic at hand—they're about our very sense of self.
Kimberly Best
Mar 3011 min read


Breaking the Fear Cycle: A Mediator's Perspective on Better Decision-Making
Whether in the office or our living rooms, fear has a remarkable way of narrowing our perceived choices.
Kimberly Best
Mar 186 min read


From Conflict to Growth: A Healthcare Professional's True Story of Conflict Transformation
Sarah's story shows how intractable conflicts become catalysts for positive change when approached with the right support and perspective.
Kimberly Best
Mar 56 min read


We the People – All of Us
When government cuts create serious challenges for vulnerable populations, they open space for civic action and community-led solutions.
Kimberly Best
Feb 215 min read


Conflict Management: Negotiating at Disney
The "most magical place on earth" is also a place ripe for conflict and - the perfect opportunity to learn conflict management skills.
Kimberly Best
Feb 185 min read


Best-Hope: A Conversation on Conflict Management in Healthcare
In this episode of Navigating H.O.P.E., Dr. Jaime Hope sits down with Kimberly Best, a conflict resolution expert, mediator, and author.
Kimberly Best
Feb 32 min read


When a Prayer for Mercy Becomes a Fight
It’s not hard to see all people as people, if you look them in the eyes. It’s even less hard if you take the time to hear their story.
Kimberly Best
Jan 245 min read


Conflict is a Bad Word
Effective, respectful communication, particularly when it isn’t easy, requires a toolbox full of skills most of us haven’t learned.
Kimberly Best
Jan 94 min read


Reimagining the Holidays: A Conflict Management Guide
For many of us, the holiday season brings a complex mix of emotions that can be challenging to navigate. Here's what to remember.
Kimberly Best
Dec 19, 20245 min read
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