Where to Get Conflict Management Training for Business: A Complete Guide If you're searching for conflict management training for your business, you're probably discovering what I hear every week from HR directors and team leaders: "Where do we even find this? And how do we know if it's any good?" Learn more here.

Every year I write a holiday conflict blog. I do it because I know that many people – myself included - are silently struggling with the approaching holidays - the family dynamics, the old wounds, the exhausting expectations. And every year, I hear from readers who tell me something in these posts helped them show up differently, helped them breathe a little easier, helped them remember they had choices. This year's approach is about the most powerful tool I know.

As both a former critical care nurse and a current conflict management specialist, I've learned that this tension isn't really about the behavior we're trying to change. It's about something deeper: the fundamental human need for choice and control over our own lives and often the issues that lay underneath.

If you're an HR professional, healthcare leader, or organizational manager, you already know that unresolved workplace conflict is undermining your potential. But what most organizations don't realize is this:  You're not just managing conflicts - you're trapped in an endless cycle that prevents real progress. This article reveals why traditional conflict management approaches fail, what a Conflict Ecosystem is, and how building one can reduce turnover by 21-51% while decreas

My conversation with Dr. Lee Sharma about transforming workplace tension before it destroys your team What I learned as an ER nurse about why good people have bad conflicts—and how mediation saves both relationships and patient outcomes By Kimberly Best, RN, MA | Court-Listed Mediator (MO & TN) | Founder, Best Conflict Solutions Published: October 2025 PODCAST CONVERSATION ON CONFLICT AND NEGOTIATION IN MODERN MEDICINE WITH DR. LEE SHARMA AND KIMBERLY BEST I recently joined D

It's a very exciting time right now, in the world of Kim Best and Best Conflict Solutions. As I sit here surrounded by proof sheets for...

Toxic leadership costs organizations 21% in profits and causes 120,000 US deaths annually. Yet we fire CEOs who divide their teams while celebrating politicians who do the same. This article reveals why we accept in democracy what we'd never tolerate in business—and the devastating cost to trust, innovation, and society. A mediator's perspective on how divisive leadership destroys organizations, whether corporate or civic.

Life is an experiment.  Every single moment is one we’ve never been in before and sometimes we get it right, and sometimes we swing and it’s a miss.  It’s a learning opportunity, not a character flaw.”   I say that when I teach people in organizations how to normalize conflict and mistakes. I tell leaders that failure is data, not defeat.  It is also inevitable.  I preach that we need to model vulnerability and authentic apologies. And then try again. It's easier said than d

I hope you had a wonderful Labor Day weekend.  Thank you for every single one of you and the changes you make in the world.  I sat...

Healthcare professionals face significant workplace challenges, with a majority witnessing disruptive behaviors or perceived conflicts on...

Workplace Dispute Resolution for Teams and Managers

Quiet cracking represents what researchers at TalentLMS define as "the erosion of workplace satisfaction from within" – a gradual decline in employee motivation and engagement that manifests more subtly than the dramatic resignations we saw during the Great Resignation or the deliberate disengagement of quiet quitting. It often goes completely undetected until significant damage has occurred to both individual well-being and organizational culture

Whether we're in the conflict or managing the conflict, anger is arguably the most misunderstood emotion in conflict situations. Rather...

I recently participated in a webinar where The Institute for Economics & Peace presented their 2025 Global Peace Index findings: ...

Summary As conflict management professionals, we hold space for all perspectives while remaining steadfast in our commitment to what is...

The Cost of Conflict and How to Have Better Outcomes for Nurses Nurses work incredibly hard, sacrificing weekends, holidays, and schedule...

I hold the belief that our life is our story and our story is our legacy. Mother's Day always brings me back to the story I've been...

In today's challenging economic landscape, many of you find yourselves facing the difficult task of delivering unwelcome financial news...

I get asked about bullying so often in my conflict resolution practice. It's one of the most common contributors to workplace and...

I need to be honest with you. This week has felt heavy. As news of cuts to immigration legal aid, access to justice grants, healthcare...