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BLOG INTERVIEW: 8 Bad Communication Habits at the Workplace You Should Break (& How to Do It)
Discover the 8 best ways to improve workplace communications.
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Kim Best
- Jul 26
- 3 min
How Do I Resolve Conflict with a Difficult Colleague?
This may be the number one question that I am asked. The first thing that I say is consider changing the language "difficult colleague."...
80
Kim Best
- Jul 26
- 2 min
How can you navigate conflicts regarding patient safety and quality of care as a healthcare manager? Here are the best practices.
As a conflict management specialist with extensive experience in healthcare settings, I approach this topic with the following key...
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Kim Best
- Jul 26
- 5 min
The Benefits of Mediation in Healthcare: A Conflict Management Tool That Works
Your organization is not in trouble because it has conflict. Your organization may be in trouble because people don’t know how to...
20
Kim Best
- Jul 3
- 5 min
The Benefits of Mediation in Healthcare: A Conflict Management Tool That Works
Your organization is not in trouble because it has conflict. Your organization may be in trouble because people don’t know how to...
40
Kim Best
- Mar 8
- 1 min
Isn't it Time We Talk About the Elephant in the Room?
Healthcare is fraught with complexities and emotions, making conflict inevitable. Yet, it's how we approach these disagreements that can...
280
Kim Best
- Mar 8
- 1 min
Why Conflict in Healthcare Might Just Save You
Most would associate conflict with negative outcomes, especially in the high-stakes environment of healthcare. However, when managed...
250
Kim Best
- Mar 8
- 1 min
The Art of Listening: A Mediator’s Perspective on Healthcare Disputes
In the realm of healthcare, where emotions run high and stakes are even higher, listening becomes more than just a skill—it becomes a...
280
Kim Best
- Mar 8
- 1 min
Communication in healthcare conflict: Are we all speaking the same language?
As professionals immersed in the complex world of healthcare, our ability to navigate conflicts not only impacts our immediate...
100
Kim Best
- Mar 8
- 1 min
Empathy: The Unsung Hero of Conflict Resolution
In our fast-paced world, it’s easy to overlook the power of truly listening and empathizing with another's perspective—especially in...
70
Kim Best
- Mar 8
- 2 min
Advantages of Anger: Activating Awareness and Achievement
We say that conflict is normal. Anger is normal too and is often the byproduct of unresolved conflict. Anger is like fire. Fire can be...
60
Kim Best
- Mar 8
- 2 min
Mediation For Conflict Resolution
A leader in healthcare recently told me that mediation, to most medical professionals, is associated with a legal process. Mediation is...
60
Kim Best
- Mar 8
- 2 min
From the Brink: How Conflict Management Revitalized a Physician’s Practice
More on Dr. S and her practice.
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