Adult Family Mediation

Conflict is normal.  Families don't fall apart because they disagree—they fall apart because they don't know how to have the conversations that matter. I help families navigate the difficult decisions and conflicts that determine whether relationships survive or fracture.

Common Family Situations I Help With:

• Adult siblings in conflict over aging parent's care

• Parents and adult children navigating difficult transitions

• Families divided over inheritance or financial decisions

• Estranged family members seeking reconciliation

• Multi-generational conflict affecting family gatherings and holidays

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Healthcare Conflict Resolution

As a former ER/ICU nurse, I understand the unique pressures medical teams face—and the cost when conflict goes unaddressed. Turnover. Burnout. Patient care suffering.

I help healthcare organizations build conflict management systems that work.

Healthcare Team Mediation

• Staff-to-staff disputes impacting team dynamics

• Department or unit-level tensions

• Leadership team disagreements

• Conflicts between clinical and administrative staff
   

Healthcare Leadership Coaching

• Coaching nurse managers and medical directors

• Developing conflict management skills for healthcare leaders

• Navigating difficult conversations across hierarchy

• Supporting leaders through organizational change
   

Healthcare Team Training & Workshops

• Crucial conversations in clinical settings

• Giving and receiving feedback in high-pressure environments

• Conflict communication skills

• Building collaborative teams

• Team debriefing after conflict or crisis situations
   

Organizational Conflict Systems Design

• Assessing current conflict patterns and costs

• Designing clear escalation pathways (HR, mediation, coaching)

• Creating early intervention protocols

• Training key stakeholders in conflict facilitation

• Measuring results: turnover reduction, satisfaction scores, retention
   

Why Healthcare Organizations Hire Me:

• Insider expertise: I've lived the pressure of medical environments

• Focus on prevention, not just crisis response

• Training that builds lasting skills, not temporary fixes

• Measurable ROI through reduced turnover and improved culture

Workplace Conflict Management

Your workplace isn't struggling because it has conflict—it's struggling when people don't know how to resolve it. I help businesses, nonprofits, and organizations turn tension into productive conversations and build cultures where disagreement strengthens teams.

Business & Partnership Mediation

• Co-founder and partner disputes

• Employee-manager conflicts

• Team-to-team breakdowns

• Workplace harassment or hostile work environment situations

• Conflicts threatening business operations​

Conflict Coaching for Professionals

• Preparing for difficult conversations with bosses, colleagues, or direct reports

• Navigating workplace dynamics and office politics

• Processing conflict-related stress

• Building personal conflict management capacity

• Developing leadership skills for managing team conflict

Workplace Training & Workshops

• Navigating difficult conversations at work

• Building psychologically safe teams

• Giving and receiving feedback effectively

• Managing gossip and passive-aggressive behavior

• Leading through conflict as a manager

• Communication across generational differences

Best Conflict Conversation Cards: Workplace Edition

60-card deck designed for teams, leadership development, and HR training.
Practice cards teach skills. Story cards build team understanding.
Perfect for:

• Team skill building

• Manager training programs

• HR professional development

• Ongoing team meetings

• Individual skill building

Conflict Coaching

Sometimes you don't need a mediator in the room, you need someone in your corner.  Or maybe you'd like to build your conflict management capacity.  Conflict coaching is individual support to help you prepare for difficult conversations, build your confidence, and develop skills that last.

Who Benefits from Conflict Coaching:

• Professionals preparing for tough conversations with bosses or colleagues

• Parents navigating family conflict or difficult conversations with adult children

• Leaders developing conflict management skills for their role

• Anyone processing conflict-related stress or anxiety

• Individuals when the other party won't participate in mediation

What We Work On:

• Preparing for specific difficult conversations

• Understanding your conflict patterns and triggers

• Building emotional regulation under pressure

• Developing communication strategies that work for you

• Processing emotions around ongoing conflict

• Creating action plans for moving forward

Coaching Format:

• Initial 90-minute session: deep dive into your situation and goals

• Ongoing 60-minute sessions: weekly, bi-weekly, or as-needed

• Confidential, judgment-free support

• Practical tools you can use immediately

Professional Training & Courses

I train teams, mediators, HR professionals, coaches, and anyone who regularly navigates conflict as part of their work. I teach the biology of conflict, why we have different capacities for handling stress, how emotional intelligence shapes outcomes, and practical conflict management skills including mediation techniques. Learn evidence-based frameworks that improve your effectiveness and your clients' results.
 

Team Training & Workshops

• Understanding the biology of conflict and stress responses

• Building emotional intelligence for better team dynamics

• Practical conflict management skills for everyday situations

• Communication strategies that work under pressure

• Creating psychologically safe team environments

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Mediation Skills Training

• Core mediation skills development

• Advanced mediation techniques

• Transformative mediation approaches

• Healthcare-specific mediation training

• Family mediation best practices

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Professional Development for HR & Organizations

• Conflict management for HR professionals

• Training internal mediators and facilitators

• Restorative practices in the workplace

• Conflict coaching certification programs

• Understanding the neuroscience of conflict

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Online Courses (Thinkific Platform)

Self-paced learning for managing conflict

Video modules, practice exercises, and resources

Certificate programs available

Individual courses ($97-$297) or bundled programs ($497-$997)