Frequently asked questions
Mediation is outcome based problem solving with an intention to move forward to a resolution. Conversely, counseling relies more on looking backwards at the history and origin of issues. Additionally, mediation does not have a time constraint, unlike counseling. In mediation, the session is over when the parties have come to an understanding and are satisfied with the outcome.
Mediation allows participants to have control of the process during their conflict, as well as complete say in their outcome. A mediator cannot give legal advice, but a mediator can facilitate discussions to ensure that the power of the decision is in the hands of the individuals, not a judge.
Mediation is a process in which a neutral facilitates communication between parties, without deciding the issues or imposing a solution. A mediator helps the people involved to control the process and to design the outcome toward resolving the issues. Mediation allows conflict to be seen as positive and a source of change, rather than as something to be feared and avoided.