Be an effective people leader.

As both a former critical care nurse and a current conflict management specialist, I've learned that this tension isn't really about the behavior we're trying to change. It's about something deeper: the fundamental human need for choice and control over our own lives and often the issues that lay underneath.

If you're an HR professional, healthcare leader, or organizational manager, you already know that unresolved workplace conflict is undermining your potential. But what most organizations don't realize is this:  You're not just managing conflicts - you're trapped in an endless cycle that prevents real progress. This article reveals why traditional conflict management approaches fail, what a Conflict Ecosystem is, and how building one can reduce turnover by 21-51% while decreas

My conversation with Dr. Lee Sharma about transforming workplace tension before it destroys your team What I learned as an ER nurse about why good people have bad conflicts—and how mediation saves both relationships and patient outcomes By Kimberly Best, RN, MA | Court-Listed Mediator (MO & TN) | Founder, Best Conflict Solutions Published: October 2025 PODCAST CONVERSATION ON CONFLICT AND NEGOTIATION IN MODERN MEDICINE WITH DR. LEE SHARMA AND KIMBERLY BEST I recently joined D

It's a very exciting time right now, in the world of Kim Best and Best Conflict Solutions. As I sit here surrounded by proof sheets for...