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Healthcare Workers With Mediation Training

Healthcare Organizations

Where High-Pressure Work Meets High-Impact Conflict Support

FOR LEADERS IN HEALTH CARE

"Conflict Coaching as Workforce Retention Infrastructure in Health Care" , published in the Australasian Dispute Resolution Journal (2025)

Healthcare environments are uniquely complex-fast-paced, high-stress, and emotionally charged.

And when conflict goes unresolved, the fallout is real: burnout, turnover, communication errors, and declining patient care.

 

My background as an ER and ICU nurse gives me  direct insight into how conflict functions in clinical environments.  I know the culture, the pressures, the hierarchy—and what healthcare teams need to communicate effectively under stress.

 

I help healthcare systems build conflict-healthy environments where communication is clearer, teams collaborate better, and everyone can have the skills to navigate the toughest conversations.

 

 Based in St. Louis | Serving Clients Nationwide

 

All services available virtually throughout the United States. In-person sessions available in St. Louis, Nashville, and by travel arrangement.

How I Help Healthcare Teams Move Forward

Healthcare organizations call Best Conflict Solutions when facing:

Staff-to-Staff Conflict Affecting Team Cohesion

Conflicts between healthcare providers and patients/families

Leadership Breakdowns Across Hierarchy

Department-Level Conflict or Culture Issues

Team Debriefs After Crisis Situations

Communication Patterns Causing Turnover or Errors

I bring an evidence based, inclusive approach that supports both individuals and the system as a whole. I am deeply committed to helping parties find the best outcome for everyone in the conflict.

SERVICES FOR HEALTHCARE ORGANIZATIONS:

Healthcare Team Mediation

Neutral support to resolve conflict at staff, leadership, or department levels.

Click the arrow to schedule a discovery call so we can determine next steps.

Healthcare Leadership Coaching

Building conflict capacity for managers, directors, and clinical leaders.

Click the arrow to learn more about my coaching and choose a package that works for you.

Healthcare Training & Workshops

Communication skills, conflict strategies, feedback under pressure, and psychologically safe teamwork.

Organizational Conflict Systems Design

Creating pathways, protocols, and training structures that reduce conflict long-term.

Systems design is always tailored to your unique needs. Click the arrow to schedule a discovery call, and we’ll map out your next steps together.

FAQ

Your team deserves a healthier conflict culture.

Let's build it together!

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Kimberly Best, RN, MA

Best Conflict Solutions

615.438.6942

kim@bestconflictsolutions.com

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Serving Clients Nationwide
Virtual & In-Person Services Available

© Best Conflict Solutions, LLC St. Louis, Missouri

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