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Healthcare Workers With Mediation Training

Healthcare Organizations

Where High-Pressure Work Meets High-Impact Conflict Support

FOR LEADERS IN HEALTH CARE

"Conflict Coaching as Workforce Retention Infrastructure in Health Care" , published in the Australasian Dispute Resolution Journal (2025)

Healthcare environments are uniquely complex-fast-paced, high-stress, and emotionally charged.

And when conflict goes unresolved, the fallout is real: burnout, turnover, communication errors, and declining patient care.

 

My background as an ER and ICU nurse gives me  direct insight into how conflict functions in clinical environments.  I know the culture, the pressures, the hierarchy—and what healthcare teams need to communicate effectively under stress.

 

I help healthcare systems build conflict-healthy environments where communication is clearer, teams collaborate better, and everyone can have the skills to navigate the toughest conversations.

 

 Based in St. Louis | Serving Clients Nationwide

 

All services available virtually throughout the United States. In-person sessions available in St. Louis, Nashville, and by travel arrangement.

How I Help Healthcare Teams Move Forward

Healthcare organizations call Best Conflict Solutions when facing:

Staff-to-Staff Conflict Affecting Team Cohesion

Conflicts between healthcare providers and patients/families

Leadership Breakdowns Across Hierarchy

Department-Level Conflict or Culture Issues

Team Debriefs After Crisis Situations

Communication Patterns Causing Turnover or Errors

I bring an evidence based, inclusive approach that supports both individuals and the system as a whole. I am deeply committed to helping parties find the best outcome for everyone in the conflict.

SERVICES FOR HEALTHCARE ORGANIZATIONS:

Healthcare Team Mediation

Neutral support to resolve conflict at staff, leadership, or department levels.

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Click the arrow to schedule a discovery call so we can determine next steps.

Healthcare Leadership Coaching

Building conflict capacity for managers, directors, and clinical leaders.

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Click the arrow to learn more about my coaching and choose a package that works for you.

Healthcare Training & Workshops

Communication skills, conflict strategies, feedback under pressure, and psychologically safe teamwork.

Organizational Conflict Systems Design

Creating pathways, protocols, and training structures that reduce conflict long-term.

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Systems design is always tailored to your unique needs. Click the arrow to schedule a discovery call, and we’ll map out your next steps together.

FAQ

Your team deserves a healthier conflict culture.

Let's build it together!

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Kimberly Best, RN, MA

Best Conflict Solutions

615.438.6942

kim@bestconflictsolutions.com

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Serving Clients Nationwide
Virtual & In-Person Services Available

© Best Conflict Solutions, LLC St. Louis, Missouri

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