These courses give you the flexibility you need to learn when life allows.
My online courses give you evidence-based tools you can use immediately—whether you’re navigating conflict at work, in your family, or within yourself.
Courses combine video modules, real-life scenarios, practice exercises, and downloadable resources so you can build confidence and practical skills with support.
What You'll Learn
Depending on the course, participants explore:
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How your body reacts to conflict and stress responses
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Emotional intelligence for real-world communication
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How to prepare for hard conversations
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Practical mediation and conflict management skills
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De-escalation and boundary-setting
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Team communication strategies
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Healthcare Conflict Management
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Leadership conflict competence
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Reducing reactivity and staying grounded
Course Offerings
Individual Courses:
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Managing Conflict Under Pressure
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Preparing for Difficult Conversations
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Emotional Intelligence in Conflict
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Foundations of Mediation Skills
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Healthcare Conflict Essentials
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Communication for Leaders
Bundles & Programs:
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Conflict Skills Essentials Bundle
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Leadership & Conflict Mastery Bundle
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Mediation Skills Accelerator Program
Courses are available through My Thinkific platform.
Why Learn Online with Kimberly Best
I bring decades of nursing and mediation experience to teaching conflict skills. Courses use real cases, research-backed approaches, and trauma-aware practices that work when emotions run high.
My goal: to help you build lasting skills—not just temporary solutions.
Meet Kimberly Best, RN, MA
Founder of Best Conflict Solutions and court-listed mediator serving families, healthcare organizations, and businesses across the United States. With a Master's Degree in Conflict Management and decades of nursing experience, Kim combines academic expertise with real-world insights to transform how organizations and individuals handle disputes. Based in St. Louis with clients nationwide, Kim provides virtual and in-person services wherever conflict resolution support is needed.
Serving Clients Nationwide
Virtual & In-Person Services Available
© Best Conflict Solutions, LLC St. Louis, Missouri