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Redemption at Work: Boss Whispering and the Rehabilitation of Leaders
Can abrasive leaders really change? Stephen says yes, 83% of the time.
Join me as I sit down with UK-based executive coach and Boss Whisperer Stephen Tolfree to explore what happens when leaders cross the line and how they can find their way back.

Kimberly Best
Mar 301 min read


Healthcare Overtime Conflict
When Overtime Becomes a Conflict: What Healthcare Practice Managers Need to KnowI was recently interviewed by Cathy Cassata for Medical Assisting Today on a topic that comes up constantly in my work with healthcare teams: overtime. Specifically, the tensions that build when staff feel overworked, undervalued, or caught in systems that aren't working for anyone.

Kimberly Best
Mar 214 min read


Workplace Conflict Is a Skills Gap, not a People Problem: What I’m Teaching at SHRM National 2026
This June, I’ll be in Orlando leading a 4-hour pre-conference workshop at the SHRM Annual Conference, the largest gathering of HR professionals in the world. (Oprah’s keynoting this year, and I’m excited!)
My session is called “From Fixer to Facilitator: Mediation Skills Every HR Professional Can Use.” And the title says everything about why I proposed it.

Kimberly Best
Feb 215 min read


Team Coaching: A Practical Guide for 2026
When a team is struggling, the first instinct is usually to figure out who the problem is. Team coaching addresses those gaps directly. Instead of pulling individuals aside for private conversations about their behavior, team coaching treats the group itself as the client. It focuses on the spaces between people, where conflicting priorities collide, where unspoken frustrations build, and where talented professionals somehow become less effective together than they are apart.

Kimberly Best
Feb 1614 min read


Conflict Resolution Strategies: What Works When Conversations Get Hard
Conflict resolution strategies that actually work. Kimberly Best of Best Conflict Solutions in St. Louis shares practical approaches for families, teams, and leaders. Conflict resolution strategies are learnable skills, not innate traits that some people have and others don't. With the right tools and understanding, you can transform disagreements into opportunities for growth, understanding, and stronger relationships.

Kimberly Best
Feb 1514 min read


Conflict Handling: A Practical Guide for 2026
Conflict is part of every workplace and every life. Yet most of us were never taught how to navigate it well. Conflict handling feels overwhelming for a reason: it goes against our biology, and the way most of us were raised didn't help.

Kimberly Best
Feb 1418 min read


Navigating Conflict in Meetings Effectively
Teams that have learned navigating conflict in meetings, rather than avoid it, make better decisions and grow stronger together. The most successful teams are those who navigate differences with skill and grace, learning from each other and making space for every voice. Navigate conflict in meetings with confidence using proven strategies for better decisions, stronger teams, and lasting growth. Embrace healthy disagreement today.

Kimberly Best
Feb 1314 min read


Managing Conflict Within a Team
One unresolved conflict infects the whole team. So does one healthy resolution. In today's fast-changing workplace, team conflict spreads quickly, turning minor issues into major roadblocks for everyone.
Managing conflict within a team is more than just stopping arguments. It is about building a culture where open disagreement leads to innovation, not dysfunction.

Kimberly Best
Feb 912 min read


Ways to Manage Conflict in the Workplace
Discover effective ways to manage conflict in the workplace with empathy in 2026. Learn proven strategies to foster harmony, boost engagement, and reduce turnover.

Kimberly Best
Feb 412 min read


7 Powerful Tips for Conflict Resolution in the Workplace
Discover 7 powerful tips for conflict resolution in the workplace to reduce stress, boost team morale, and build a supportive culture with proven strategies for 2026.

Kimberly Best
Jan 3012 min read


Collaborative Conflict Resolution Guide
Conflict is inevitable in every team, but how you resolve it determines your organization’s future. Unresolved workplace conflict drains productivity and morale, leading to costly turnover.
Most conflict management strategies fall short, leaving issues to resurface again and again. If you’re searching for a better way, collaborative conflict resolution offers a proven path to lasting solutions and healthier relationships.

Kimberly Best
Jan 2813 min read


Nursing Conflict Resolution Guide: Strategies for 2026 Success
Nursing conflict resolution is more vital than ever as healthcare evolves rapidly. The modern nursing landscape is marked by new challenges that create unique conflict triggers. Understanding these changes is the first step toward building a healthier, more collaborative work environment.

Kimberly Best
Jan 2613 min read


Guide to Managing Team Conflict Effectively in 2026
In today’s fast-evolving workplaces, team disagreements are bound to happen. In fact, when handled with care, they often spark growth and creativity. Yet, the hidden cost of unresolved issues can be steep, draining productivity and morale.
This guide is a practical resource for managing team conflict with confidence in 2026, using research-backed strategies and real-world examples. You’ll discover what drives conflict, the latest resolution frameworks, and processes.

Kimberly Best
Jan 1712 min read


Podcast: The Hidden Cost of Healthcare Conflict
I recently joined Dr. Lee Sharma on her podcast, Scalpel and Sword: Conflict and Negotiation in Modern Medicine, to discuss something most healthcare leaders know but rarely address: unresolved conflict is quietly destroying your teams, burning out your staff, and harming patient outcomes.

Kimberly Best
Oct 13, 202512 min read


Transforming Nursing Culture Through Conflict Management
Conflict is an inevitable part of the nursing profession. Research shows that 75% of nurses report experiencing conflict with physicians at least monthly (Rosenstein & O'Daniel, 2008), while nurse-to-nurse conflict affects between 65% and 80% of nurses (Purpora et al., 2015).Conflict itself isn't inherently negative. According to Almost et al. (2016), well-managed conflict can lead to improved communication, increased efficiency, and better decisions that enhance patient care

Kimberly Best
Jun 5, 20256 min read


How To Deliver Bad News To Your Employees
In today's challenging economic landscape, many of you find yourselves facing the difficult task of delivering unwelcome financial news...

Kimberly Best
May 9, 20256 min read


Leveraging Conflict Management Styles in Healthcare
How we approach and manage conflict can significantly impact patient care, team morale, and organizational productivity.

Kimberly Best
Nov 25, 20247 min read


The Power of Conflict Management Training and Mediation in Nursing
Conflict management in nursing enhances communication, boosts employee satisfaction, & improves patient care outcomes in healthcare setting.

Kimberly Best
Sep 28, 20243 min read


BLOG INTERVIEW: 8 Bad Workplace Communication Habits (and How to Break Them)
Discover the 8 best ways to improve workplace communications.

Kimberly Best
Aug 21, 20241 min read


How Do I Resolve Conflict with a Difficult Colleague?
In conflict, we want to separate the person from the problem. After all, you can't solve people, but you can solve problems. Identify the behaviors you are finding difficult.
The behaviors are the problem, not the person.

Kimberly Best
Jul 26, 20243 min read
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