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Why Leadership Development IS Conflict Management Training
U.S. companies spend more than $160 billion a year on leadership development. The global number exceeds $366 billion. That buys a lot of workshops, executive retreats, and 360-degree assessments.
And yet, Development Dimensions International's (DDI) 2024 assessment of more than 70,000 manager candidates found that 49 percent cannot demonstrate effective conflict management skills. Only 12 percent showed high proficiency. That's not a "people problem." That's a skills gap on a

Kimberly Best
7 days ago11 min read


Redemption at Work: Boss Whispering and the Rehabilitation of Leaders
Can abrasive leaders really change? Stephen says yes, 83% of the time.
Join me as I sit down with UK-based executive coach and Boss Whisperer Stephen Tolfree to explore what happens when leaders cross the line and how they can find their way back.

Kimberly Best
Mar 301 min read


Healthcare Overtime Conflict
When Overtime Becomes a Conflict: What Healthcare Practice Managers Need to KnowI was recently interviewed by Cathy Cassata for Medical Assisting Today on a topic that comes up constantly in my work with healthcare teams: overtime. Specifically, the tensions that build when staff feel overworked, undervalued, or caught in systems that aren't working for anyone.

Kimberly Best
Mar 214 min read


The Message You Meant to Send Never Arrived: How Email and Text Fuel Workplace Conflict
Research shows email tone is misread nearly half the time. Kimberly Best of Best Conflict Solutions, based in St. Louis and working nationwide, explores 20 years of studies on how text, email, phone, and face-to-face communication affect workplace conflict and relationships.

Kimberly Best
Mar 1614 min read


Where America Is First: A Conflict Crisis
A new Pew Research Center study released just yesterday confirms what many of us feel in our bones. The United States is first country - out of 25 surveyed across the globe - where the majority of adults view their fellow citizens as morally bad.

Kimberly Best
Mar 617 min read


Workplace Conflict Is a Skills Gap, not a People Problem: What I’m Teaching at SHRM National 2026
This June, I’ll be in Orlando leading a 4-hour pre-conference workshop at the SHRM Annual Conference, the largest gathering of HR professionals in the world. (Oprah’s keynoting this year, and I’m excited!)
My session is called “From Fixer to Facilitator: Mediation Skills Every HR Professional Can Use.” And the title says everything about why I proposed it.

Kimberly Best
Feb 215 min read


Team Coaching: A Practical Guide for 2026
When a team is struggling, the first instinct is usually to figure out who the problem is. Team coaching addresses those gaps directly. Instead of pulling individuals aside for private conversations about their behavior, team coaching treats the group itself as the client. It focuses on the spaces between people, where conflicting priorities collide, where unspoken frustrations build, and where talented professionals somehow become less effective together than they are apart.

Kimberly Best
Feb 1614 min read


Conflict Resolution Strategies: What Works When Conversations Get Hard
Conflict resolution strategies that actually work. Kimberly Best of Best Conflict Solutions in St. Louis shares practical approaches for families, teams, and leaders. Conflict resolution strategies are learnable skills, not innate traits that some people have and others don't. With the right tools and understanding, you can transform disagreements into opportunities for growth, understanding, and stronger relationships.

Kimberly Best
Feb 1514 min read


Conflict Handling: A Practical Guide for 2026
Conflict is part of every workplace and every life. Yet most of us were never taught how to navigate it well. Conflict handling feels overwhelming for a reason: it goes against our biology, and the way most of us were raised didn't help.

Kimberly Best
Feb 1418 min read


Navigating Conflict in Meetings Effectively
Teams that have learned navigating conflict in meetings, rather than avoid it, make better decisions and grow stronger together. The most successful teams are those who navigate differences with skill and grace, learning from each other and making space for every voice. Navigate conflict in meetings with confidence using proven strategies for better decisions, stronger teams, and lasting growth. Embrace healthy disagreement today.

Kimberly Best
Feb 1314 min read


Conflict Management Class
A conflict management class is more than a quick fix. It's a practical, learnable skill set that transforms how you communicate, collaborate, and solve problems—at work, at home, or in your community.
In this guide, you'll discover why conflict management matters in 2026, what you gain from a conflict management class, who benefits, which formats fit your needs, and how to choose the right course.

Kimberly Best
Feb 1213 min read


Managing Conflict Within a Team
One unresolved conflict infects the whole team. So does one healthy resolution. In today's fast-changing workplace, team conflict spreads quickly, turning minor issues into major roadblocks for everyone.
Managing conflict within a team is more than just stopping arguments. It is about building a culture where open disagreement leads to innovation, not dysfunction.

Kimberly Best
Feb 912 min read


Ways to Manage Workplace Conflict in 2026
Effectively managing workplace conflict is now a vital skill for any healthy, productive organization. Unresolved issues can drain morale, damage trust, and hurt everyone involved.
But here’s the good news: conflict in work place situations is not a personal failing, but a skills gap that can be filled. This article will share seven evidence-based strategies to handle conflict with confidence, clarity, and compassion.

Kimberly Best
Feb 812 min read


Guide to Conflict and Conflict Management
With the right tools, conflict becomes a pathway to collaboration and understanding. This guide offers proven strategies, practical steps, and real-world examples to help you respond with confidence.
You will discover what conflict is, why it matters, core management styles, step-by-step solutions, workplace and family strategies, and the newest trends for 2026. Get ready to turn challenges into opportunities for connection and growth.with confidence in 2026.

Kimberly Best
Feb 713 min read


Ways to Manage Conflict in the Workplace
Discover effective ways to manage conflict in the workplace with empathy in 2026. Learn proven strategies to foster harmony, boost engagement, and reduce turnover.

Kimberly Best
Feb 412 min read


Conflicts at Work Guide
Struggling with conflicts at work Discover practical steps and expert tips to resolve workplace challenges in 2026 and build a healthier work life today

Kimberly Best
Feb 115 min read


7 Powerful Tips for Conflict Resolution in the Workplace
Discover 7 powerful tips for conflict resolution in the workplace to reduce stress, boost team morale, and build a supportive culture with proven strategies for 2026.

Kimberly Best
Jan 3012 min read


Collaborative Conflict Resolution Guide
Conflict is inevitable in every team, but how you resolve it determines your organization’s future. Unresolved workplace conflict drains productivity and morale, leading to costly turnover.
Most conflict management strategies fall short, leaving issues to resurface again and again. If you’re searching for a better way, collaborative conflict resolution offers a proven path to lasting solutions and healthier relationships.

Kimberly Best
Jan 2813 min read


7 Proven Conflict Management Techniques for 2026 Success
Conflict is inevitable in every workplace and relationship. No matter how skilled we are, everyone faces moments where we disagree, where the old ways no longer work, or where we have new needs. These changes can lead to tension and misunderstanding.
Even those who excel at resolving issues for others can struggle when it comes to their own lives. This is why conflict management is an essential skill for navigating both professional and personal challenges in 2026.

Kimberly Best
Jan 2512 min read


Guide to Workplace Mediation Services for a Healthy Culture in 2026
Imagine a healthy workplace culture where conflicts are resolved swiftly, relationships grow stronger, and productivity reaches new heights. This vision can become reality in 2026 with the right approach to workplace mediation services.
Workplace mediation services offer a structured, neutral way to address disputes, whether they are interpersonal or involve entire teams. Peer mediation is an option, and when employees are trained performance. Get actionable steps for a peac

Kimberly Best
Jan 2411 min read
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