Can abrasive leaders really change? Stephen says yes, 83% of the time. Join me as I sit down with UK-based executive coach and Boss Whisperer Stephen Tolfree to explore what happens when leaders cross the line and how they can find their way back.

When Overtime Becomes a Conflict: What Healthcare Practice Managers Need to KnowI was recently interviewed by Cathy Cassata for Medical Assisting Today on a topic that comes up constantly in my work with healthcare teams: overtime. Specifically, the tensions that build when staff feel overworked, undervalued, or caught in systems that aren't working for anyone.

 We are living in dizzying times. Things are moving so fast, and so much has become possible, that I find myself witnessing developments I never would have dreamed of in my lifetime.  The events of everyday feel so surreal.  Fast, surreal, mind-boggling, dangerous. This is the moment everyone has been warning about with artificial intelligence. Not someday. Not hypothetically. This week.

This June, I’ll be in Orlando leading a 4-hour pre-conference workshop at the SHRM Annual Conference, the largest gathering of HR professionals in the world. (Oprah’s keynoting this year, and I’m excited!) My session is called “From Fixer to Facilitator: Mediation Skills Every HR Professional Can Use.” And the title says everything about why I proposed it.

Best Conflict Solutions News and a conversation on the cost of conflict to all of us. Not the money, but all the personal costs. At home, forty-two million Americans are caring for aging loved ones, and in 43% of those families, one sibling shoulders most or all of the responsibility. 38% of American adults are currently estranged from a close family member. The average contested divorce costs $15,000 or more, but the real price isn't financial. It's the fractured relatio

I recently participated in a webinar where The Institute for Economics & Peace presented their 2025 Global Peace Index findings: ...

I need to be honest with you. This week has felt heavy. As news of cuts to immigration legal aid, access to justice grants, healthcare...

When government cuts create serious challenges for vulnerable populations, they open space for civic action and community-led solutions.