We are living in dizzying times. Things are moving so fast, and so much has become possible, that I find myself witnessing developments I never would have dreamed of in my lifetime.  The events of everyday feel so surreal.  Fast, surreal, mind-boggling, dangerous. This is the moment everyone has been warning about with artificial intelligence. Not someday. Not hypothetically. This week.

This June, I’ll be in Orlando leading a 4-hour pre-conference workshop at the SHRM Annual Conference, the largest gathering of HR professionals in the world. (Oprah’s keynoting this year, and I’m excited!) My session is called “From Fixer to Facilitator: Mediation Skills Every HR Professional Can Use.” And the title says everything about why I proposed it.

Best Conflict Solutions News and a conversation on the cost of conflict to all of us. Not the money, but all the personal costs. At home, forty-two million Americans are caring for aging loved ones, and in 43% of those families, one sibling shoulders most or all of the responsibility. 38% of American adults are currently estranged from a close family member. The average contested divorce costs $15,000 or more, but the real price isn't financial. It's the fractured relatio