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Why Leadership Development IS Conflict Management Training
U.S. companies spend more than $160 billion a year on leadership development. The global number exceeds $366 billion. That buys a lot of workshops, executive retreats, and 360-degree assessments.
And yet, Development Dimensions International's (DDI) 2024 assessment of more than 70,000 manager candidates found that 49 percent cannot demonstrate effective conflict management skills. Only 12 percent showed high proficiency. That's not a "people problem." That's a skills gap on a

Kimberly Best
7 days ago11 min read


Redemption at Work: Boss Whispering and the Rehabilitation of Leaders
Can abrasive leaders really change? Stephen says yes, 83% of the time.
Join me as I sit down with UK-based executive coach and Boss Whisperer Stephen Tolfree to explore what happens when leaders cross the line and how they can find their way back.

Kimberly Best
Mar 301 min read


Workplace Conflict Is a Skills Gap, not a People Problem: What I’m Teaching at SHRM National 2026
This June, I’ll be in Orlando leading a 4-hour pre-conference workshop at the SHRM Annual Conference, the largest gathering of HR professionals in the world. (Oprah’s keynoting this year, and I’m excited!)
My session is called “From Fixer to Facilitator: Mediation Skills Every HR Professional Can Use.” And the title says everything about why I proposed it.

Kimberly Best
Feb 215 min read


Team Coaching: A Practical Guide for 2026
When a team is struggling, the first instinct is usually to figure out who the problem is. Team coaching addresses those gaps directly. Instead of pulling individuals aside for private conversations about their behavior, team coaching treats the group itself as the client. It focuses on the spaces between people, where conflicting priorities collide, where unspoken frustrations build, and where talented professionals somehow become less effective together than they are apart.

Kimberly Best
Feb 1614 min read


Conflict Resolution Strategies: What Works When Conversations Get Hard
Conflict resolution strategies that actually work. Kimberly Best of Best Conflict Solutions in St. Louis shares practical approaches for families, teams, and leaders. Conflict resolution strategies are learnable skills, not innate traits that some people have and others don't. With the right tools and understanding, you can transform disagreements into opportunities for growth, understanding, and stronger relationships.

Kimberly Best
Feb 1514 min read


Conflict Handling: A Practical Guide for 2026
Conflict is part of every workplace and every life. Yet most of us were never taught how to navigate it well. Conflict handling feels overwhelming for a reason: it goes against our biology, and the way most of us were raised didn't help.

Kimberly Best
Feb 1418 min read


Conflict Management Class
A conflict management class is more than a quick fix. It's a practical, learnable skill set that transforms how you communicate, collaborate, and solve problems—at work, at home, or in your community.
In this guide, you'll discover why conflict management matters in 2026, what you gain from a conflict management class, who benefits, which formats fit your needs, and how to choose the right course.

Kimberly Best
Feb 1213 min read


Guide to Conflict and Conflict Management
With the right tools, conflict becomes a pathway to collaboration and understanding. This guide offers proven strategies, practical steps, and real-world examples to help you respond with confidence.
You will discover what conflict is, why it matters, core management styles, step-by-step solutions, workplace and family strategies, and the newest trends for 2026. Get ready to turn challenges into opportunities for connection and growth.with confidence in 2026.

Kimberly Best
Feb 713 min read


7 Proven Conflict Management Techniques for 2026 Success
Conflict is inevitable in every workplace and relationship. No matter how skilled we are, everyone faces moments where we disagree, where the old ways no longer work, or where we have new needs. These changes can lead to tension and misunderstanding.
Even those who excel at resolving issues for others can struggle when it comes to their own lives. This is why conflict management is an essential skill for navigating both professional and personal challenges in 2026.

Kimberly Best
Jan 2512 min read


Psychology Conflict Resolution Guide: Expert Insights for 2026
Imagine trying to resolve a heated disagreement at work or facing a family rift that seems impossible to mend. In 2026, conflicts are more complex, affecting not just our emotions but entire organizations and family systems. The emotional toll and productivity losses are staggering, with recent studies showing that unresolved issues cost teams and relationships dearly.
Mastering psychology conflict resolution is now essential for anyone seeking personal growth and healthy, re

Kimberly Best
Jan 2012 min read


Essential Guide to Conflict Management and Resolution 2026
In today’s fast-paced workplaces and communities, unresolved conflicts can quickly erode productivity, morale, and trust. Yet, when approached with the right mindset, conflict can spark meaningful growth and innovation. This guide for 2026 delivers the latest strategies, skills, and tools for conflict management and resolution in organizations, healthcare, and families.
You’ll find actionable insights, proven frameworks, and practical steps to help you turn challenges into op

Kimberly Best
Jan 1613 min read


Podcast: The Hidden Cost of Healthcare Conflict
I recently joined Dr. Lee Sharma on her podcast, Scalpel and Sword: Conflict and Negotiation in Modern Medicine, to discuss something most healthcare leaders know but rarely address: unresolved conflict is quietly destroying your teams, burning out your staff, and harming patient outcomes.

Kimberly Best
Oct 13, 202512 min read


Transforming Nursing Culture Through Conflict Management
Conflict is an inevitable part of the nursing profession. Research shows that 75% of nurses report experiencing conflict with physicians at least monthly (Rosenstein & O'Daniel, 2008), while nurse-to-nurse conflict affects between 65% and 80% of nurses (Purpora et al., 2015).Conflict itself isn't inherently negative. According to Almost et al. (2016), well-managed conflict can lead to improved communication, increased efficiency, and better decisions that enhance patient care

Kimberly Best
Jun 5, 20256 min read


A Healthcare Conflict Coaching Case Study
Sarah's story shows how intractable conflicts become catalysts for positive change when approached with the right support and perspective.

Kimberly Best
Mar 5, 20256 min read


Conflict Management: The Key to Organizational Success
Conflict is a natural and unavoidable part of any organization. Diverse personalities, differing perspectives, and competing priorities often collide in the workplace. From boardrooms to break rooms, disagreements and tensions can arise at any level of a company. However, it's crucial to understand that conflict itself is not inherently negative. In fact, when managed effectively, conflict can be a powerful catalyst for positive change.

Kimberly Best
Oct 7, 20244 min read


The Power of Conflict Management Training and Mediation in Nursing
Conflict management in nursing enhances communication, boosts employee satisfaction, & improves patient care outcomes in healthcare setting.

Kimberly Best
Sep 28, 20243 min read
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