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What is Conflict Coaching and Who Is It For?
Most people have never heard the term conflict coaching until they need it. And by then, they're often searching for something else: "how to prepare for a hard conversation," "how to talk to my sister about Mom's care," "how to give feedback without making things worse." Conflict coaching is the thing they're actually looking for, but the name hasn't caught on the way therapy or executive coaching has.

Kimberly Best
Apr 235 min read


3 Tools for Hard Conversations and Group Dialogue: A Demo of Best Conflict Conversation Cards
Three tools for hard conversations and group dialogue, from an hour of live dialogue on Cards on the Table: when to use a town hall versus a facilitated dialogue, how to handle anger as information instead of attack, and the single best question to ask before responding to someone who's struggling. The full webinar recording is now on YouTube, and these are the tools participants said they'd use first.

Kimberly Best
Apr 213 min read


7 Things the ER Taught Me About Why Good Healthcare Teams Have Bad Conflicts
In my recent conversation with Dr. Lee Sharma on her podcast Scalpel and Sword: Conflict and Negotiation in Modern Medicine, we talked about something most healthcare leaders know but rarely name: unresolved conflict is quietly burning out staff, damaging teams, and harming patient outcomes

Kimberly Best
Apr 214 min read


Where America Is First: A Conflict Crisis
A new Pew Research Center study released just yesterday confirms what many of us feel in our bones. The United States is first country - out of 25 surveyed across the globe - where the majority of adults view their fellow citizens as morally bad.

Kimberly Best
Mar 617 min read


Navigating Conflict in Meetings Effectively
Teams that have learned navigating conflict in meetings, rather than avoid it, make better decisions and grow stronger together. The most successful teams are those who navigate differences with skill and grace, learning from each other and making space for every voice. Navigate conflict in meetings with confidence using proven strategies for better decisions, stronger teams, and lasting growth. Embrace healthy disagreement today.

Kimberly Best
Feb 1314 min read


Managing Conflict Within a Team
One unresolved conflict infects the whole team. So does one healthy resolution. In today's fast-changing workplace, team conflict spreads quickly, turning minor issues into major roadblocks for everyone.
Managing conflict within a team is more than just stopping arguments. It is about building a culture where open disagreement leads to innovation, not dysfunction.

Kimberly Best
Feb 912 min read


Ways to Manage Workplace Conflict in 2026
Effectively managing workplace conflict is now a vital skill for any healthy, productive organization. Unresolved issues can drain morale, damage trust, and hurt everyone involved.
But here’s the good news: conflict in work place situations is not a personal failing, but a skills gap that can be filled. This article will share seven evidence-based strategies to handle conflict with confidence, clarity, and compassion.

Kimberly Best
Feb 812 min read


Ways to Manage Conflict in the Workplace
Discover effective ways to manage conflict in the workplace with empathy in 2026. Learn proven strategies to foster harmony, boost engagement, and reduce turnover.

Kimberly Best
Feb 412 min read


Essential Guide to Conflict Mediation Strategies 2026
Imagine resolving even the toughest disputes without court battles, sky-high legal fees, or lasting resentment. With conflict mediation, this possibility becomes reality for families, workplaces, and organizations.
As conflicts rise and litigation costs soar, many are turning to conflict mediation for faster, more affordable, and relationship-preserving solutions. Research shows that early conflict resolution transforms outcomes, saves money, and reduces stress.

Kimberly Best
Jan 2912 min read


Nursing Conflict Resolution Guide: Strategies for 2026 Success
Nursing conflict resolution is more vital than ever as healthcare evolves rapidly. The modern nursing landscape is marked by new challenges that create unique conflict triggers. Understanding these changes is the first step toward building a healthier, more collaborative work environment.

Kimberly Best
Jan 2613 min read


7 Proven Conflict Management Techniques for 2026 Success
Conflict is inevitable in every workplace and relationship. No matter how skilled we are, everyone faces moments where we disagree, where the old ways no longer work, or where we have new needs. These changes can lead to tension and misunderstanding.
Even those who excel at resolving issues for others can struggle when it comes to their own lives. This is why conflict management is an essential skill for navigating both professional and personal challenges in 2026.

Kimberly Best
Jan 2512 min read


9 Essential Ways of Avoiding Conflict Escalation
Conflict is a normal part of life and shows up most when we are growing or facing change. It signals that something needs our attention, whether at home, work, or in our communities.
Many people try to avoid conflict, but this can be just as harmful as letting it escalate. Conflict itself is not the enemy—it is a sign that something is no longer working and needs to be addressed.
The real challenge is preventing conflict from turning into something destructive.

Kimberly Best
Jan 2111 min read


Guide to Managing Team Conflict Effectively in 2026
In today’s fast-evolving workplaces, team disagreements are bound to happen. In fact, when handled with care, they often spark growth and creativity. Yet, the hidden cost of unresolved issues can be steep, draining productivity and morale.
This guide is a practical resource for managing team conflict with confidence in 2026, using research-backed strategies and real-world examples. You’ll discover what drives conflict, the latest resolution frameworks, and processes.

Kimberly Best
Jan 1712 min read


Why Patients Refuse to Follow Medical Advice
As both a former critical care nurse and a current conflict management specialist, I've learned that this tension isn't really about the behavior we're trying to change. It's about something deeper: the fundamental human need for choice and control over our own lives and often the issues that lay underneath.

Kimberly Best
Nov 2, 20257 min read


Podcast: The Hidden Cost of Healthcare Conflict
I recently joined Dr. Lee Sharma on her podcast, Scalpel and Sword: Conflict and Negotiation in Modern Medicine, to discuss something most healthcare leaders know but rarely address: unresolved conflict is quietly destroying your teams, burning out your staff, and harming patient outcomes.

Kimberly Best
Oct 13, 202512 min read


Responding to Bullying
I get asked about bullying so often in my conflict resolution practice. It's one of the most common contributors to workplace and...

Kimberly Best
Apr 29, 202512 min read


Navigating Political Discussions in the Workplace and Beyond
The decision to engage in political discussions at work is a personal one, with potential far-reaching consequences for your professional relationships and work environment. Before initiating or participating in such conversations, it's a good idea to engage in honest self-reflection about your motives and expectations.

Kimberly Best
Oct 21, 20245 min read


How Do I Resolve Conflict with a Difficult Colleague?
In conflict, we want to separate the person from the problem. After all, you can't solve people, but you can solve problems. Identify the behaviors you are finding difficult.
The behaviors are the problem, not the person.

Kimberly Best
Jul 26, 20243 min read
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