U.S. companies spend more than $160 billion a year on leadership development. The global number exceeds $366 billion. That buys a lot of workshops, executive retreats, and 360-degree assessments. And yet, Development Dimensions International's (DDI) 2024 assessment of more than 70,000 manager candidates found that 49 percent cannot demonstrate effective conflict management skills. Only 12 percent showed high proficiency. That's not a "people problem." That's a skills gap on a

Can abrasive leaders really change? Stephen says yes, 83% of the time. Join me as I sit down with UK-based executive coach and Boss Whisperer Stephen Tolfree to explore what happens when leaders cross the line and how they can find their way back.

A new Pew Research Center study released just yesterday confirms what many of us feel in our bones. The United States is first country - out of 25 surveyed across the globe - where the majority of adults view their fellow citizens as morally bad.

 We are living in dizzying times. Things are moving so fast, and so much has become possible, that I find myself witnessing developments I never would have dreamed of in my lifetime.  The events of everyday feel so surreal.  Fast, surreal, mind-boggling, dangerous. This is the moment everyone has been warning about with artificial intelligence. Not someday. Not hypothetically. This week.

This June, I’ll be in Orlando leading a 4-hour pre-conference workshop at the SHRM Annual Conference, the largest gathering of HR professionals in the world. (Oprah’s keynoting this year, and I’m excited!) My session is called “From Fixer to Facilitator: Mediation Skills Every HR Professional Can Use.” And the title says everything about why I proposed it.

When a team is struggling, the first instinct is usually to figure out who the problem is. Team coaching addresses those gaps directly. Instead of pulling individuals aside for private conversations about their behavior, team coaching treats the group itself as the client. It focuses on the spaces between people, where conflicting priorities collide, where unspoken frustrations build, and where talented professionals somehow become less effective together than they are apart.

Conflict resolution strategies that actually work. Kimberly Best of Best Conflict Solutions in St. Louis shares practical approaches for families, teams, and leaders. Conflict resolution strategies are learnable skills, not innate traits that some people have and others don't. With the right tools and understanding, you can transform disagreements into opportunities for growth, understanding, and stronger relationships.

Conflict is part of every workplace and every life. Yet most of us were never taught how to navigate it well. Conflict handling feels overwhelming for a reason: it goes against our biology, and the way most of us were raised didn't help.

With the right tools, conflict becomes a pathway to collaboration and understanding. This guide offers proven strategies, practical steps, and real-world examples to help you respond with confidence. You will discover what conflict is, why it matters, core management styles, step-by-step solutions, workplace and family strategies, and the newest trends for 2026. Get ready to turn challenges into opportunities for connection and growth.with confidence in 2026.

Why Handling Conflict Feels So Hard, What the Ladder of Inference Has to Do With It, and How to Find Your Best Way Forward

Discover the importance of conflict resolution in 2026. Learn how skillful management protects health, relationships, and success with proven empathetic strategies.

Master emotional intelligence conflict resolution with our 2026 guide Learn proven EQ strategies to resolve disputes, build trust, and create lasting success

Imagine trying to resolve a heated disagreement at work or facing a family rift that seems impossible to mend. In 2026, conflicts are more complex, affecting not just our emotions but entire organizations and family systems. The emotional toll and productivity losses are staggering, with recent studies showing that unresolved issues cost teams and relationships dearly. Mastering psychology conflict resolution is now essential for anyone seeking personal growth and healthy, re

Every year I write a holiday conflict blog. I do it because I know that many people – myself included - are silently struggling with the approaching holidays - the family dynamics, the old wounds, the exhausting expectations. And every year, I hear from readers who tell me something in these posts helped them show up differently, helped them breathe a little easier, helped them remember they had choices. This year's approach is about the most powerful tool I know.

As both a former critical care nurse and a current conflict management specialist, I've learned that this tension isn't really about the behavior we're trying to change. It's about something deeper: the fundamental human need for choice and control over our own lives and often the issues that lay underneath.

Whether we're in the conflict or managing the conflict, anger is arguably the most misunderstood emotion in conflict situations. Rather...

I hold the belief that our life is our story and our story is our legacy. Mother's Day always brings me back to the story I've been...

I get asked about bullying so often in my conflict resolution practice. It's one of the most common contributors to workplace and...

Many conflicts aren't just about the topic at hand—they're about our very sense of self.

Fear creates decision-making tunnel vision. We begin to see only binary choices - stay or go, fight or flee, your way or my way, all or nothing.  I've learned to listen for these indicators of fear-based thinking: when people present their situation as having only two options. "We either cut staff or go under." "We must either match our competitor's prices or lose our customers." "I have to either accept this proposal or walk away."  “The person is a problem, so I must fire t